Spa Etiquette

Everyone needs a good rant sometimes. So ladies and gents here is mine. I have so many people who come to my place of employment, lets just call it a day spa....and act perfectly lovely. Then there are those who do not know proper spa, or therefore proper day to day etiquette. So please, before heading out for your next pedi or swedish massage, refer to my spa etiquette guide!

1) Arrive at least 20 minutes before your appointment.

2) Use the restroom when you arrive, not when we come to take you for your appointment.

3)Don't take a shower before your service. But please take one the night before.

4) Do not disrobe in public. Do not disrobe in the middle of the changing room. This may be okay at the YWCA but seriously? There's changing stalls for that sort of thing.

5) If something displeases you during your visit, kindly let the therapist know so she can see if she can discount your service. If this makes you uncomfortable go see the General Manager. Do not send passive aggressive emails to us days later asking to be reimbursed.

5) Do not directly tip the therapist. Most spas will have discreet envelopes so cash tips can be left behind the front desk.

6)Do not show up late and expect to receive your full service if we are back to back.

WHAT YOU SHOULD EXPECT

1) Do expect to be greeted at the door.

2) Do expect to be offered a beverage.

3) Do expect to be told to turn your cell phone off.

4) Do expect to have therapists talk to you during your service depending on who you get.

5) Do expect to leave a 18-20% tip for your service. If you are unhappy with your service, say something nicely before you leave but correct etiquette says you still tip the therapist over 10% in this type of environment. If you are truly unhappy with your experience do not go back. Remember prices in spas are not necessarily due to the fact the services are very long and luxurious, but the fact they use high quality product, cater to you (offer beverages, etc) and you are paying for the atmosphere.